Problem setting Onlykey duo to register with Windows Hello

I just got my Onlykey duo and I’m trying to setup Windows Hello to use it.
The process is not clear. I managed to have something where Windows was doing something (Wait icon for 5s) , then entering a loop where windows is saying it will reset/wipe the key and nothing is done, and return to config screen and then loop again.
I have tried to move to admin mode but this is not working better.

What is the true procedure to do this setup (if possible)?
Thaks in advance.

Patrice