OnlyKey hangs on backup

Backup and Restore
1

I just got a new OnlyKey. I was able to get the backup to be typed out once, passing the verification.

After some configurations later, when I tried to backup (using the #1 - 5+ second key), I just got the header, i.e. “-----BEGIN ONLYKEY BACKUP-----”, and then the LED went yellow and appeared to hang.

I have set the backup/restore passphrase. Have experimented with typing speed from 4, 8, 9, 10, all with the same results.

Any ideas? Thx.

2

Not sure exactly what could be causing this. Are you able to load/reload the latest firmware here OnlyKey User's Guide | Docs

3

Thanks for responding.

Yes, I was able to load the latest firmware successfully, although I noted that it was the same version as before because it’s a brand new key. Same result: got just the header, the yellow light, and appeared to hang.

I switched to profile 2, and the backup appears to work. I tried changing the passphrase, profile 1’s backup hung like before, but profile 2’s backup continues to work.

Different Question
Does the backup function also backup the FIDO2/WebAuthn 2FA keys, including the passkeys?

4

Do you have a standard profile set up? This is usually the case unless you went to advanced options during setup and set up plausible deniability mode which doesn’t support backup.

1 Like
5

Does the backup function also backup the FIDO2/WebAuthn 2FA keys, including the passkeys?

Yes, OnlyKey supports up to 12 resident FIDO2 keys, these are the passwordless passkeys

7

Thanks again for responding. Based on your comment, I self-destruct the key, and re-setup. Now the backup is working normally. I suppose the last time I set up in a PD mode unintentionally, because:

  1. The backup key on the primary profile didn’t work (hung, as mentioned)
  2. The FIDO2/WebAuthn 2FA/passkeys didn’t work with the primary profile either.

Now, both 1 and 2 are working with the primary profile.