Incomplete Backup

[Kiwipolar]

Hi everyone,

I’m trying to create a backup of my OnlyKey. I followed the steps in the OnlyKey app and set it up with a Backup Passphrase. When I hold down the #1 button to write the backup, it only types “-----BEGIN ONLYKEY BACKUP-----” and nothing else. I never see the ending line “-----END ONLYKEY BACKUP-----”.

I’ve tried this in both the OnlyKey app and a notepad on another computer, but get the same issue. Is there anything I’m doing wrong? Any advice would be appreciated.

For reference, I have already configured two slots with Basic Login passwords.

Thanks!

[Parcel8715]

See:

OnlyKey hangs on backup

I just got a new OnlyKey. I was able to get the backup to be typed out once, passing the verification. After some configurations later, when I tried to backup (using the #1 - 5+ second key), I just got the header, i.e. “-----BEGIN ONLYKEY BACKUP-----”, and then the LED went yellow and appeared to hang. I have set the backup/restore passphrase. Have experimented with typing speed from 4, 8, 9, 10, all with the same results. Any ideas? Thx.