My onlykey works correctly only in a few USB ports and devices.
When I connect my onlykey to a usb-c adapter then connect to my phone, it works perfect everytime.
When I connect to my work Windows based laptop via a USB extension cable, it works perfect everytime.
WHen I connect to my work Windows based laptop directly to a USB port, it is hit or miss.
When the onlykey doesn’t work, it acts like the buttons are wore out. I can’t long press for second slot. and it is very difficult to enter my unlock PIN.
I am on firmware 3.0.1 but because of these problems, I can’t get it into config mode to try an upgrade to 3.0.4.
This is my 5th or 6th OnlyKey that I have purchased. everytime I have this problem and can’t figure it out I end up buying another OnlyKey. Then it works great for quite awhile but then starts to fail.
You aren’t the only one having this problem. Mine is hit/miss on my computer these days. Sometimes the buttons work, other times they don’t. As much as I like the concept, execution is lacking. I’m not willing to purchase another one after having this for less than a year.
I’m keeping an eye on nitro key or some other option. This has become a tool that’s worse than useless, because I never know if it will work or not. Support isn’t very solid either. Plenty of folks ask questions on here that never get a response. I regret giving these guys my money.
today it takes 3 tries or more to get my PIN entered and once it is unlocked only the “A” buttons work. The key is not recognizing long presses thus I can’t get to my “B” slots. So frustrating. I love the idea of the OnlyKey but wish it would work longer than 1 year. I own 4 regular OnlyKeys and 1 OnlyKey DUO. The DUO works but then there is the problem of having to have the software installed to be able to enter the unlock PIN.
I guess after 5 tries with this product I have to quit and move on to something else.