Only Key Frozen

I have an onlykey. I attempted to load a pgp cert to it. After it stopped responding. The app freezes after unlock. It will freeze if I put it into config mode to load a backup. It will also freeze after I fail the pin enough times to wipe the firmware and attempt to reload it.

Suspect it’s just dead and needs to be RMA’ed but I cant find the warranty info, any help?

@t11 any recommendations? Key seems frozen. Is there any RMA process?

You can contact the OnlyKey and OnlyKey DUO come with a 30 day warranty.