can anyone tell me what i’m doing wrong? i can’t unlock it with the code i set. can’t self destruct it. can’t factory reset it. basically anything that requires me to press a button gets a single yellow blink. i wrote the code down when i set it. it was a test code. i just used 2112112 to make sure everything works before i set up any 2fa on it, so if i have to RMA this thing, it’s not a big deal. I’ve used the other onlykey for at least five years. i’m very comfortable with it. i thought this would offer a different unlock method since it has only two buttons. it’s kind of unbelievable that they expected someone to enter a 7 digit code that isn’t all 1’s and 2’s. this must be only for very high security stuff like the dark web or something that you don’t mind taking it off of your key ring and …doing whatever it must take to actually unlock it. this seems like it would be a really inconvenient hassle to use several times per day. I think i misunderstood what this is for or something. i must have. cause it doesn’t make any sense to use this as the same way that you use the onlykey that i’ve had for so long. i just pop it off of my keys and plug it in, hit the code. takes 3 seconds. i don’t have very big hands or anything. they’re pretty calloused but it doesn’t affect using the old one. it really boggles my mind that i can’t even unlock it. lol
You can type the PIN for the OnlyKey DUO in the OnlyKey App, entering on the 1 and 2 buttons is just for emergency use. If you enter 10 incorrect PINs the device will factory reset.