Hi, I used to use Okey Duo with Protonmail on Firefox just fine.
However now I am not able to auth using it.
The pop up window that appears when I attempt to sign in has changed. It now asks for iphone, ipad, android device or security key. When I select security key, I get three more options (attached image) and the okey light doesn’t turn to blue as it would when awaiting a user input (touch) to authenticate.
Has anything changed with Firefox?
I tested ProtonMail login with my OnlyKey DUO and it works without problems.
Context:
OS: ArcoLinux (fork of Arch Linux)
Kernel: 6.7.3-arch1-2
Browser: Librewolf 122.0-1 (fork of Firefox)
If you want help you wil need to provide more details, but it is probably something wrong with your OS or browser, not with OnlyKey.
Yeah it seems it’s a browser thing as it’s working on Brave for Protonmail.
For more context I wanted to upload more screenshots and describe them but this forum won’t allow me attach more than one picture as relatively new user here.
Thanks anyway.
You should file a bug with firefox
this is looking more like a Mac OS issue.
OP, I’m having a similar problem. I recently set up OnlyKey with Protonmail on Mac OS. I also added an authenticator app & retrieved my recovery code. But I can’t log in with my OnlyKey as 2FA even though nothing else has changed (same computer…). I tried both Firefox & Brave. I keep getting a “wrong credentials” error message. Using a password manager. I can also login fine using same PW manager & 2FA authenticator app on my phone. Alarming. would prefer to use security keys, but if they’re so sensitive to behind-the-scene OS or browser mechanics as I’m reading online, they may not be as robust as I thought.