# 'We'd love feedback on your recent OnlyKey purchase' marked as spam

**URL:** <https://onlykey.discourse.group/t/wed-love-feedback-on-your-recent-onlykey-purchase-marked-as-spam/926>\
**Category:** Site Feedback\
**Created:** [December 3, 2022, 8:14pm UTC](https://onlykey.discourse.group/t/wed-love-feedback-on-your-recent-onlykey-purchase-marked-as-spam/926 "2022-12-03T20:14:39Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![subbink](https://avatars.discourse-cdn.com/v4/letter/s/f9ae1b/32.png) [@subbink](https://onlykey.discourse.group/u/subbink)\
**Post date:** [December 3, 2022, 8:14pm UTC](https://onlykey.discourse.group/t/wed-love-feedback-on-your-recent-onlykey-purchase-marked-as-spam/926/1 "2022-12-03T20:14:39Z")

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Hello,

I received an email that was marked as spam. The headers show the following:

```auto
X-Spam-Flag: YES                                                                
X-Spam-Status: Yes, score=5.6 required=5.0 tests=DKIMWL_WL_MED,DKIM_SIGNED,     
        DKIM_VALID,DKIM_VALID_EF,HEADER_FROM_DIFFERENT_DOMAINS,                 
        HTML_FONT_LOW_CONTRAST,HTML_MESSAGE,MIME_HTML_MOSTLY,MPART_ALT_DIFF,    
        SENDGRID_REDIR,SHOPIFY_IMG_NOT_RCVD_SFY,SPF_PASS,                       
        T_KAM_HTML_FONT_INVALID,UNPARSEABLE_RELAY,URIBL_GREY autolearn=no       
        autolearn_force=no version=3.4.6                                        
X-Spam-Report:                                                                  
        * 1.1 URIBL_GREY Contains an URL listed in the URIBL greylist          
        * [URIs: sendgrid.net]                                             
        * -0.0 SPF_PASS SPF: sender matches SPF record                          
        * 0.2 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level    
        * mail domains are different                                       
        * 0.7 MPART_ALT_DIFF BODY: HTML and text parts are different           
        * 0.0 HTML_MESSAGE BODY: HTML included in message                      
        * 0.1 MIME_HTML_MOSTLY BODY: Multipart message mostly text/html MIME   
        * 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or          
        * identical to background                                          
        * -0.1 DKIM_VALID_EF Message has a valid DKIM or DK signature from      
        * envelope-from domain                                             
        * -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature   
        * 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily  
        * valid                                                           
        * 0.0 T_KAM_HTML_FONT_INVALID Test for Invalidly Named or Formatted    
        * Colors in HTML                                                   
        * 0.0 UNPARSEABLE_RELAY Informational: message has unparseable relay   
        * lines                                                            
        * 2.5 SHOPIFY_IMG_NOT_RCVD_SFY Shopify hosted image but message not    
        * from Shopify                                                     
        * -0.0 DKIMWL_WL_MED DKIMwl.org - Medium trust sender                   
        * 1.1 SENDGRID_REDIR Redirect URI via Sendgrid                         
X-Spam-Level: *****

```

I would not expect onlykey to send email that would be regarded as spam.

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**Author:** ![t11](https://avatars.discourse-cdn.com/v4/letter/t/8e7dd6/32.png) [@t11](https://onlykey.discourse.group/u/t11)\
**Post date:** [December 5, 2022, 12:20am UTC](https://onlykey.discourse.group/t/wed-love-feedback-on-your-recent-onlykey-purchase-marked-as-spam/926/2 "2022-12-05T00:20:04Z")

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Any email can be flagged as spam