# Onlykey purchases

**URL:** <https://onlykey.discourse.group/t/onlykey-purchases/931>\
**Category:** Site Feedback\
**Created:** [December 6, 2022, 1:50pm UTC](https://onlykey.discourse.group/t/onlykey-purchases/931 "2022-12-06T13:50:30Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Nam](https://avatars.discourse-cdn.com/v4/letter/n/41988e/32.png) [@Nam](https://onlykey.discourse.group/u/Nam)\
**Post date:** [December 6, 2022, 1:50pm UTC](https://onlykey.discourse.group/t/onlykey-purchases/931/1 "2022-12-06T13:50:30Z")

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Hi everyone,

How do I know my order has been processed?  
I didn’t receive email notification about the completion of the order, I paid via MasterCard, checked my Debit Mastercard account and deducted money

I tried contacting your support, but with no response

I think Onlykey has an email to notify successful order for easy tracking

Thanks

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<div class="post-metadata">

**Author:** ![Nam](https://avatars.discourse-cdn.com/v4/letter/n/41988e/32.png) [@Nam](https://onlykey.discourse.group/u/Nam)\
**Post date:** [December 6, 2022, 2:18pm UTC](https://onlykey.discourse.group/t/onlykey-purchases/931/2 "2022-12-06T14:18:18Z")

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I received the confirmation email, thanks Onlykey