# OnlyKey not working if not unlocked before browser request

**URL:** <https://onlykey.discourse.group/t/onlykey-not-working-if-not-unlocked-before-browser-request/1466>\
**Category:** Two Factor Authentication\
**Created:** [June 6, 2025, 6:19pm UTC](https://onlykey.discourse.group/t/onlykey-not-working-if-not-unlocked-before-browser-request/1466 "2025-06-06T18:19:58Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Only\_M](https://avatars.discourse-cdn.com/v4/letter/o/ba9def/32.png) [@Only\_M](https://onlykey.discourse.group/u/Only_M)\
**Post date:** [June 6, 2025, 6:19pm UTC](https://onlykey.discourse.group/t/onlykey-not-working-if-not-unlocked-before-browser-request/1466/1 "2025-06-06T18:19:58Z")

</div>

I have had my OnlyKey for a long time but hadn’t used it much lately.  
I brought it out to start using it again but I am experiencing an annoying issue. If the OnlyKey is not unlocked before the browser requests the challenge I have to cancel the attempt which locks the browser until I unplug the OnlyKey at which point I can plug it back in, unlock it, and then click retry in the browser. I am running Ubuntu 22.04 and Ubuntu 24.04 on my systems and the behavior is the same across Firefox, Chrome, and Chromium.  
I have tried updating the the latest firmware but that didn’t help.  
Does anyone experience the same issue or know of a workaround?

/Mark