# OnlyKey Initial Setup on Tails with Firmware Update **URL:** \ **Category:** Firmware Loading\ **Created:** [January 30, 2023, 3:35pm UTC](https://onlykey.discourse.group/t/onlykey-initial-setup-on-tails-with-firmware-update/982 "2023-01-30T15:35:21Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![OnlyKeen](https://avatars.discourse-cdn.com/v4/letter/o/49beb7/32.png) [@OnlyKeen](https://onlykey.discourse.group/u/OnlyKeen)\ **Post date:** [January 30, 2023, 3:35pm UTC](https://onlykey.discourse.group/t/onlykey-initial-setup-on-tails-with-firmware-update/982/1 "2023-01-30T15:35:21Z")
Hello. I have encountered unexpected behaviour while going through the initial setup process of an OnlyKey on Tails with network access disabled. I have loaded up the app and right at the beginning you are given the option to update the firmware but it doesn’t actually update and then I get presented with a screen asking me to setup PIN codes using my keyboard, rather than on the OnlyKey itself. Does anyone know why this occurs? I was able to update the firmware using another Linux distro but I can recreate the issue in Tails… ![OnlyKey](https://global.discourse-cdn.com/free1/uploads/onlykey/original/1X/d16bb3c21f6329040f24273d1661783f28ff4942.png) Thanks ---
**Author:** ![t11](https://avatars.discourse-cdn.com/v4/letter/t/8e7dd6/32.png) [@t11](https://onlykey.discourse.group/u/t11)\ **Post date:** [January 30, 2023, 5:53pm UTC](https://onlykey.discourse.group/t/onlykey-initial-setup-on-tails-with-firmware-update/982/2 "2023-01-30T17:53:54Z")
This is the setup page for the OnlyKey DUO, this is unexpected if you have a regular OnlyKey and not an OnlyKey DUO plugged in. Can you reproduce this issue again or was it a one time thing? ---
**Author:** ![OnlyKeen](https://avatars.discourse-cdn.com/v4/letter/o/49beb7/32.png) [@OnlyKeen](https://onlykey.discourse.group/u/OnlyKeen)\ **Post date:** [January 30, 2023, 6:21pm UTC](https://onlykey.discourse.group/t/onlykey-initial-setup-on-tails-with-firmware-update/982/3 "2023-01-30T18:21:47Z")
Yes, I can reproduce the issue. Would you like any further information? ---
**Author:** ![t11](https://avatars.discourse-cdn.com/v4/letter/t/8e7dd6/32.png) [@t11](https://onlykey.discourse.group/u/t11)\ **Post date:** [January 30, 2023, 8:23pm UTC](https://onlykey.discourse.group/t/onlykey-initial-setup-on-tails-with-firmware-update/982/4 "2023-01-30T20:23:09Z")
Yes, can you provide some steps to reproduce this, I will then try to set up a Tails VM and test. We haven’t seen this issue before so will need to be able to reproduce to find out what the issue is. ---
**Author:** ![OnlyKeen](https://avatars.discourse-cdn.com/v4/letter/o/49beb7/32.png) [@OnlyKeen](https://onlykey.discourse.group/u/OnlyKeen)\ **Post date:** [January 31, 2023, 2:55pm UTC](https://onlykey.discourse.group/t/onlykey-initial-setup-on-tails-with-firmware-update/982/5 "2023-01-31T14:55:38Z")
Sure, I have detailed the steps to recreate the issue below. I hope it helps… 1. Install Tails 5.9 onto a USB stick 2. Boot Tails from the USB stick and add an Administrator password 3. Attempting to install OnlyKey App using apt install gives an error so I used dpkg instead… ![ScreenshotTerm](https://global.discourse-cdn.com/free1/uploads/onlykey/original/1X/334864872d50f1a48f20fa7ed453d2ce4a90bdf0.png) ---
**Author:** ![OnlyKeen](https://avatars.discourse-cdn.com/v4/letter/o/49beb7/32.png) [@OnlyKeen](https://onlykey.discourse.group/u/OnlyKeen)\ **Post date:** [January 31, 2023, 2:56pm UTC](https://onlykey.discourse.group/t/onlykey-initial-setup-on-tails-with-firmware-update/982/6 "2023-01-31T14:56:14Z")
1. Open OnlyKey App and insert OnlyKey 2. Check the advanced setup options box 3. Click the “Load Firmware” button and select file “Signed\_OnlyKey\_3\_0\_4\_STD.txt” 4. Click the “Next” button and the following screen appears… ![ScreenshotSetup](https://global.discourse-cdn.com/free1/uploads/onlykey/original/1X/9bf7851c83da04fff646585cea92ee612ff8df5b.png) ---
**Author:** ![OnlyKeen](https://avatars.discourse-cdn.com/v4/letter/o/49beb7/32.png) [@OnlyKeen](https://onlykey.discourse.group/u/OnlyKeen)\ **Post date:** [January 31, 2023, 2:56pm UTC](https://onlykey.discourse.group/t/onlykey-initial-setup-on-tails-with-firmware-update/982/7 "2023-01-31T14:56:50Z")
1. Check the advanced setup options box again and click the “Next” button 2. The OnlyKeyDUO screen appears… ![OnlyKey](https://global.discourse-cdn.com/free1/uploads/onlykey/original/1X/d16bb3c21f6329040f24273d1661783f28ff4942.png) ---
**Author:** ![OnlyKeen](https://avatars.discourse-cdn.com/v4/letter/o/49beb7/32.png) [@OnlyKeen](https://onlykey.discourse.group/u/OnlyKeen)\ **Post date:** [January 31, 2023, 2:57pm UTC](https://onlykey.discourse.group/t/onlykey-initial-setup-on-tails-with-firmware-update/982/8 "2023-01-31T14:57:22Z")
1. I also tried from step 4 again but without checking the advanced setup options box and then this screen appears… ![ScreenshotBackup](https://global.discourse-cdn.com/free1/uploads/onlykey/original/1X/eee10ecb4b2182c6a45efa725720a955d9fab42f.png) ---
**Author:** ![OnlyKeen](https://avatars.discourse-cdn.com/v4/letter/o/49beb7/32.png) [@OnlyKeen](https://onlykey.discourse.group/u/OnlyKeen)\ **Post date:** [April 25, 2023, 5:17pm UTC](https://onlykey.discourse.group/t/onlykey-initial-setup-on-tails-with-firmware-update/982/9 "2023-04-25T17:17:20Z")
Hi. Were you able to recreate the issue?