# OnlyKey hangs on backup **URL:** \ **Category:** Backup and Restore\ **Created:** [July 12, 2024, 11:53am UTC](https://onlykey.discourse.group/t/onlykey-hangs-on-backup/1310 "2024-07-12T11:53:09Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Parcel8715](https://yyz2.discourse-cdn.com/free1/user_avatar/onlykey.discourse.group/parcel8715/32/378_2.png) [@Parcel8715](https://onlykey.discourse.group/u/Parcel8715)\ **Post date:** [July 12, 2024, 11:53am UTC](https://onlykey.discourse.group/t/onlykey-hangs-on-backup/1310/1 "2024-07-12T11:53:09Z")
I just got a new OnlyKey. I was able to get the backup to be typed out once, passing the verification. After some configurations later, when I tried to backup (using the #1 - 5+ second key), I just got the header, i.e. “-----BEGIN ONLYKEY BACKUP-----”, and then the LED went yellow and appeared to hang. I have set the backup/restore passphrase. Have experimented with typing speed from 4, 8, 9, 10, all with the same results. Any ideas? Thx. ---
**Author:** ![t11](https://avatars.discourse-cdn.com/v4/letter/t/8e7dd6/32.png) [@t11](https://onlykey.discourse.group/u/t11)\ **Post date:** [July 19, 2024, 5:03pm UTC](https://onlykey.discourse.group/t/onlykey-hangs-on-backup/1310/2 "2024-07-19T17:03:49Z")
Not sure exactly what could be causing this. Are you able to load/reload the latest firmware here [OnlyKey User's Guide | Docs](https://docs.onlykey.io/usersguide.html#loading-onlykey-firmware) ---
**Author:** ![Parcel8715](https://yyz2.discourse-cdn.com/free1/user_avatar/onlykey.discourse.group/parcel8715/32/378_2.png) [@Parcel8715](https://onlykey.discourse.group/u/Parcel8715)\ **Post date:** [July 19, 2024, 7:28pm UTC](https://onlykey.discourse.group/t/onlykey-hangs-on-backup/1310/3 "2024-07-19T19:28:19Z")
Thanks for responding. Yes, I was able to load the latest firmware successfully, although I noted that it was the same version as before because it’s a brand new key. Same result: got just the header, the yellow light, and appeared to hang. **I switched to profile 2** , and the backup _appears to work_. I tried changing the passphrase, profile 1’s backup hung like before, but profile 2’s backup continues to work. **Different Question** Does the backup function also backup the FIDO2/WebAuthn 2FA keys, including the passkeys? ---
**Author:** ![t11](https://avatars.discourse-cdn.com/v4/letter/t/8e7dd6/32.png) [@t11](https://onlykey.discourse.group/u/t11)\ **Post date:** [July 19, 2024, 7:42pm UTC](https://onlykey.discourse.group/t/onlykey-hangs-on-backup/1310/4 "2024-07-19T19:42:29Z")
Do you have a standard profile set up? This is usually the case unless you went to advanced options during setup and set up plausible deniability mode which doesn’t support backup. ---
**Author:** ![t11](https://avatars.discourse-cdn.com/v4/letter/t/8e7dd6/32.png) [@t11](https://onlykey.discourse.group/u/t11)\ **Post date:** [July 19, 2024, 7:43pm UTC](https://onlykey.discourse.group/t/onlykey-hangs-on-backup/1310/5 "2024-07-19T19:43:14Z")
> Does the backup function also backup the FIDO2/WebAuthn 2FA keys, including the passkeys? Yes, OnlyKey supports up to 12 resident FIDO2 keys, these are the passwordless passkeys ---
**Author:** ![Parcel8715](https://yyz2.discourse-cdn.com/free1/user_avatar/onlykey.discourse.group/parcel8715/32/378_2.png) [@Parcel8715](https://onlykey.discourse.group/u/Parcel8715)\ **Post date:** [July 22, 2024, 3:22am UTC](https://onlykey.discourse.group/t/onlykey-hangs-on-backup/1310/7 "2024-07-22T03:22:45Z")
Thanks again for responding. Based on your comment, I self-destruct the key, and re-setup. **Now the backup is working normally.** I suppose the last time I set up in a PD mode unintentionally, because: 1. The backup key on the primary profile didn’t work (hung, as mentioned) 2. The FIDO2/WebAuthn 2FA/passkeys didn’t work with the primary profile either. Now, both 1 and 2 are working with the primary profile.