# OnlyKey ERROR freeze at Self-Destruct PIN setup \[PICTURE\] **URL:** \ **Category:** Uncategorized\ **Created:** [March 5, 2023, 2:08pm UTC](https://onlykey.discourse.group/t/onlykey-error-freeze-at-self-destruct-pin-setup-picture/1023 "2023-03-05T14:08:34Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Creedsop04](https://yyz2.discourse-cdn.com/free1/user_avatar/onlykey.discourse.group/creedsop04/32/254_2.png) [@Creedsop04](https://onlykey.discourse.group/u/Creedsop04)\ **Post date:** [March 5, 2023, 2:08pm UTC](https://onlykey.discourse.group/t/onlykey-error-freeze-at-self-destruct-pin-setup-picture/1023/1 "2023-03-05T14:08:34Z")
Cannot complete setup. Error at “Self-Destruct PIN”-part of the guided setup. _Device: OnlyKey_ _Firmware: OnlyKey v3.0.4-prodc (SHA256 Verified)_ _macOS app: App v5.3.6_ **(1)**. Enter PIN. 10 Numbers. **(2)**. Re-enter PIN code. Buttons are no longer given flashing feedback with green LED when being pressed, just constant green. When clicking next, green light dies (pitch black) and I’m back at step “Enter Self-Destruct PIN” **Error msg I’m getting is:** \*\*\* **Error PIN is not between 7 - 10 digits** \*\*\* \*\*\* **Canceled** \*\*\* It’s no longer possible to complete the setup, at least not in the way it is intended. This used to happen in 1 of 3 setups trials, then 2 of 2, now it has been like this for 10 consecutive trials. I will try to finish the setup on other computers with other OS:s, trying other firmware’s and have someone completing the setup. I do have other OnlyKeys laying around, but I’ll only mess with does as a last resort. **Does anyone know what’s going on?** ---
**Author:** ![Creedsop04](https://yyz2.discourse-cdn.com/free1/user_avatar/onlykey.discourse.group/creedsop04/32/254_2.png) [@Creedsop04](https://onlykey.discourse.group/u/Creedsop04)\ **Post date:** [March 5, 2023, 7:05pm UTC](https://onlykey.discourse.group/t/onlykey-error-freeze-at-self-destruct-pin-setup-picture/1023/2 "2023-03-05T19:05:12Z")
I did not manage to complete the setup, as a result, I’m gonna retire it. Yes it can still be used, but I don’t trust it anymore. I did manage to complete the setup of another OnlyKey 3x times on different computers and in the process, I discovered 2 new things. _nvm date in picture, I mistyped!._ ![OnlyKey date (Rev. X, Rev. B)](https://global.discourse-cdn.com/free1/uploads/onlykey/original/1X/9b5dff0452a667b0f64eb3649c187f8d744ebaa9.jpeg) - The hardware design is similar, but not identical. - After a full Wipe, one is seen in app as: OnlyKey UNINITIALIZED **BOOTLOADERv2** (seen as X in picture) and the other as OnlyKey UNINITIALIZED **BOOTLOADERv1** (seen as Y in picture) X = Bought late 2022 Y = Bought maybe 3 years ago (_the one with the problems_) **Does anyone know how many revisions of OnlyKey there are and how they differ? Can a moderator give some input maybe?** _When I bought USB armory Mk II for example, I had to make sure it was not the previous β rev. as it contained a crypto coprocessor from microchip, as i wanted the one from NXP, γ rev., newer one._ edit. found this, but more info would be nice > [@Genuine hardware](https://onlykey.discourse.group/t/genuine-hardware/165): > > Hi, I received an Onlykey bought through Amazon and the hardware looks a bit different from the ones I had previously. Is this genuine hardware? The PCB no longer have the ONLYKEY and crp.to markings The flip side of the USB connectors also have four corresponding copper pads On the rear, through the clear potting I can see the components are rearranged. The PCB silkscreen markings are blur There is an additional FCC and CE marking ---
**Author:** ![t11](https://avatars.discourse-cdn.com/v4/letter/t/8e7dd6/32.png) [@t11](https://onlykey.discourse.group/u/t11)\ **Post date:** [March 6, 2023, 4:08pm UTC](https://onlykey.discourse.group/t/onlykey-error-freeze-at-self-destruct-pin-setup-picture/1023/3 "2023-03-06T16:08:34Z")
The X model shown is the newest hardware. The Y model is the old model. You will notice the X model has a hole through the board allowing LED to be seen from both the top and bottom of device. > happen in 1 of 3 setups trials, then 2 of 2 Are you setting the device up then performing a factory default then setting up again? Have you tried factory default device and also restarting the App? ---
**Author:** ![Creedsop04](https://yyz2.discourse-cdn.com/free1/user_avatar/onlykey.discourse.group/creedsop04/32/254_2.png) [@Creedsop04](https://onlykey.discourse.group/u/Creedsop04)\ **Post date:** [March 9, 2023, 9:56am UTC](https://onlykey.discourse.group/t/onlykey-error-freeze-at-self-destruct-pin-setup-picture/1023/4 "2023-03-09T09:56:11Z")
Hello Thank you for replying! > [@t11](#): > > Are you setting the device up then performing a factory default then setting up again? Have you tried factory default device and also restarting the App? Yes, this has been tried. Problem has been solved-ish. Factory reset the device. Profile 1. Enter 7-10 numbers Profile 2. Enter 7-10 numbers Self-Destruct PIN: 7-9 numbers As I said earlier, I’m not gonna use this device any longer. That said, maybe other people with same or similar problems may find this information useful.