# OnlyKey Desktop App Not Connecting my onlykey **URL:** \ **Category:** Uncategorized\ **Created:** [January 15, 2025, 11:26pm UTC](https://onlykey.discourse.group/t/onlykey-desktop-app-not-connecting-my-onlykey/1411 "2025-01-15T23:26:16Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![olafdnext](https://avatars.discourse-cdn.com/v4/letter/o/7ab992/32.png) [@olafdnext](https://onlykey.discourse.group/u/olafdnext)\ **Post date:** [January 15, 2025, 11:26pm UTC](https://onlykey.discourse.group/t/onlykey-desktop-app-not-connecting-my-onlykey/1411/1 "2025-01-15T23:26:16Z")
The desktop app continually disconnects from the connected onlykey and asks “Please connect your OnlyKey”. Note: the onlykey is plugged in. Also, at times when I kill the desktop or remove/insert the onlykey again, it temporarily connects but then after like 5 secs, it disconnects and presents the aforementioned message again. Has anyone experienced this before? or recently? Thanks ---
**Author:** ![t11](https://avatars.discourse-cdn.com/v4/letter/t/8e7dd6/32.png) [@t11](https://onlykey.discourse.group/u/t11)\ **Post date:** [January 16, 2025, 3:28pm UTC](https://onlykey.discourse.group/t/onlykey-desktop-app-not-connecting-my-onlykey/1411/2 "2025-01-16T15:28:53Z")
Have you tried on a different computer to verify? Sounds like a faulty OnlyKey or connection rather than an app issue. ---
**Author:** ![denis.beurive](https://avatars.discourse-cdn.com/v4/letter/d/ba9def/32.png) [@denis.beurive](https://onlykey.discourse.group/u/denis.beurive)\ **Post date:** [January 21, 2025, 7:54pm UTC](https://onlykey.discourse.group/t/onlykey-desktop-app-not-connecting-my-onlykey/1411/3 "2025-01-21T19:54:56Z")
I use 4 OnlyKeys for several years now, on different computers. I’ve never encountered this issue. Thus, it may be related to the computer, rather than the OnlyKey.