# OnlyKey App Installation Error With Linux Mint

**URL:** <https://onlykey.discourse.group/t/onlykey-app-installation-error-with-linux-mint/853>\
**Category:** Uncategorized\
**Created:** [September 26, 2022, 4:03am UTC](https://onlykey.discourse.group/t/onlykey-app-installation-error-with-linux-mint/853 "2022-09-26T04:03:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![chhejr](https://avatars.discourse-cdn.com/v4/letter/c/45deac/32.png) [@chhejr](https://onlykey.discourse.group/u/chhejr)\
**Post date:** [September 26, 2022, 4:03am UTC](https://onlykey.discourse.group/t/onlykey-app-installation-error-with-linux-mint/853/1 "2022-09-26T04:03:23Z")

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So I just tried to install the OnlyKey Desktop app on Linux Mint (as I just installed this operating system) but received an error. For some reason its not working. I downloaded OnlyKey\_5.3.6\_amd64.deb. I then double clicked it and then clicked “install package”. It asked me for my password which I typed in. And then an error message popped up saying. “An unhandled error occurred” and “There seems to be a programming error in aptdaemon, the software that allows you to install/remove software and to perform other package management related tasks.”. And under details it says: “org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.”. After I click “close” on the error message the install package window freezes and I can’t click x to close it. How do I install the OnlyKey Desktop app, and why is this problem occurring?

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**Author:** ![t11](https://avatars.discourse-cdn.com/v4/letter/t/8e7dd6/32.png) [@t11](https://onlykey.discourse.group/u/t11)\
**Post date:** [September 26, 2022, 6:11pm UTC](https://onlykey.discourse.group/t/onlykey-app-installation-error-with-linux-mint/853/2 "2022-09-26T18:11:07Z")

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To install DEB files in Linux you run the following command:

sudo dpkg -i “package\_name.deb”
