# Not working on Samsung Note 20

**URL:** <https://onlykey.discourse.group/t/not-working-on-samsung-note-20/713>\
**Category:** Uncategorized\
**Created:** [April 28, 2022, 1:28pm UTC](https://onlykey.discourse.group/t/not-working-on-samsung-note-20/713 "2022-04-28T13:28:48Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![UKunkn0wn](https://avatars.discourse-cdn.com/v4/letter/u/9f8e36/32.png) [@UKunkn0wn](https://onlykey.discourse.group/u/UKunkn0wn)\
**Post date:** [April 28, 2022, 1:28pm UTC](https://onlykey.discourse.group/t/not-working-on-samsung-note-20/713/1 "2022-04-28T13:28:48Z")

</div>

Hi Guys,

i can put the pin in to the duo unlocking it but it won’t enter the password in to any field

Thanks in advance

---

<div class="post-metadata">

**Author:** ![t11](https://avatars.discourse-cdn.com/v4/letter/t/8e7dd6/32.png) [@t11](https://onlykey.discourse.group/u/t11)\
**Post date:** [April 28, 2022, 1:48pm UTC](https://onlykey.discourse.group/t/not-working-on-samsung-note-20/713/2 "2022-04-28T13:48:43Z")

</div>

@UKunkn0wn You will need to update firmware to v3.0.1 for Samsung device support - [OnlyKey DUO User's Guide | Docs](https://docs.crp.to/duousersguide.html#loading-onlykey-firmware)

---

<div class="post-metadata">

**Author:** ![UKunkn0wn](https://avatars.discourse-cdn.com/v4/letter/u/9f8e36/32.png) [@UKunkn0wn](https://onlykey.discourse.group/u/UKunkn0wn)\
**Post date:** [April 28, 2022, 3:26pm UTC](https://onlykey.discourse.group/t/not-working-on-samsung-note-20/713/3 "2022-04-28T15:26:40Z")

</div>

@t11 I have done that passwords working fine but 2fa enters “N”

---

<div class="post-metadata">

**Author:** ![t11](https://avatars.discourse-cdn.com/v4/letter/t/8e7dd6/32.png) [@t11](https://onlykey.discourse.group/u/t11)\
**Post date:** [April 28, 2022, 4:36pm UTC](https://onlykey.discourse.group/t/not-working-on-samsung-note-20/713/4 "2022-04-28T16:36:44Z")

</div>

> **[OnlyKey DUO User's Guide | Docs](https://docs.crp.to/duousersguide.html#google-authenticator-otg)**
>
> The user's guide provides step-by-step instructions for configuring and using OnlyKey DUO.

---

<div class="post-metadata">

**Author:** ![UKunkn0wn](https://avatars.discourse-cdn.com/v4/letter/u/9f8e36/32.png) [@UKunkn0wn](https://onlykey.discourse.group/u/UKunkn0wn)\
**Post date:** [April 29, 2022, 4:34am UTC](https://onlykey.discourse.group/t/not-working-on-samsung-note-20/713/5 "2022-04-29T04:34:18Z")

</div>

@t11 2fa works fine on laptop so i know its set up correctly i am only getting this issue on the mobile