# Incomplete Backup **URL:** \ **Category:** Backup and Restore\ **Created:** [March 31, 2024, 10:51pm UTC](https://onlykey.discourse.group/t/incomplete-backup/1255 "2024-03-31T22:51:50Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Kiwipolar](https://avatars.discourse-cdn.com/v4/letter/k/9de053/32.png) [@Kiwipolar](https://onlykey.discourse.group/u/Kiwipolar)\ **Post date:** [March 31, 2024, 10:51pm UTC](https://onlykey.discourse.group/t/incomplete-backup/1255/1 "2024-03-31T22:51:51Z")
Hi everyone, I’m trying to create a backup of my OnlyKey. I followed the steps in the OnlyKey app and set it up with a Backup Passphrase. When I hold down the #1 button to write the backup, it only types “-----BEGIN ONLYKEY BACKUP-----” and nothing else. I never see the ending line “-----END ONLYKEY BACKUP-----”. I’ve tried this in both the OnlyKey app and a notepad on another computer, but get the same issue. Is there anything I’m doing wrong? Any advice would be appreciated. For reference, I have already configured two slots with Basic Login passwords. Thanks! ---
**Author:** ![Parcel8715](https://yyz2.discourse-cdn.com/free1/user_avatar/onlykey.discourse.group/parcel8715/32/378_2.png) [@Parcel8715](https://onlykey.discourse.group/u/Parcel8715)\ **Post date:** [July 22, 2024, 6:00am UTC](https://onlykey.discourse.group/t/incomplete-backup/1255/2 "2024-07-22T06:00:55Z")
See: > [@OnlyKey hangs on backup](https://onlykey.discourse.group/t/onlykey-hangs-on-backup/1310): > > I just got a new OnlyKey. I was able to get the backup to be typed out once, passing the verification. After some configurations later, when I tried to backup (using the #1 - 5+ second key), I just got the header, i.e. “-----BEGIN ONLYKEY BACKUP-----”, and then the LED went yellow and appeared to hang. I have set the backup/restore passphrase. Have experimented with typing speed from 4, 8, 9, 10, all with the same results. Any ideas? Thx.