# Cannot create backup / set passphrase

**URL:** <https://onlykey.discourse.group/t/cannot-create-backup-set-passphrase/934>\
**Category:** Backup and Restore\
**Created:** [December 10, 2022, 5:50pm UTC](https://onlykey.discourse.group/t/cannot-create-backup-set-passphrase/934 "2022-12-10T17:50:48Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![pat333](https://avatars.discourse-cdn.com/v4/letter/p/c89c15/32.png) [@pat333](https://onlykey.discourse.group/u/pat333)\
**Post date:** [December 10, 2022, 5:50pm UTC](https://onlykey.discourse.group/t/cannot-create-backup-set-passphrase/934/1 "2022-12-10T17:50:48Z")

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Holding ‘1’ to print backup results in device blinking red twice and no output. What does this mean?

When I set a backup passphrase, how can I tell it worked? I enter config mode on device, set the passphrase via the app, click ‘next’ and I am passed back to the main setup screen. There’s no feedback to indicate whether anything has happened, other than the debug saying “Last message received: INITIALIZED”

App version 5.3.6  
OnlyKey 3.0.2-prodc

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**Author:** ![James](https://avatars.discourse-cdn.com/v4/letter/j/bc8723/32.png) [@James](https://onlykey.discourse.group/u/James)\
**Post date:** [February 10, 2023, 4:50pm UTC](https://onlykey.discourse.group/t/cannot-create-backup-set-passphrase/934/2 "2023-02-10T16:50:33Z")

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I am having a similar issue, and would really appreciate assistance. The key sets up fine, but the moment I put it into ‘config mode’, the light goes out and _does not_ flash red. Meanwhile the app returns INITIALIZED for everything I attempt to do, with no effect on the key itself.

Given I have successfully setup an Onlykey DUO to my liking with the same app, I suspect a fault with the key proper.

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**Author:** ![t11](https://avatars.discourse-cdn.com/v4/letter/t/8e7dd6/32.png) [@t11](https://onlykey.discourse.group/u/t11)\
**Post date:** [February 13, 2023, 6:34pm UTC](https://onlykey.discourse.group/t/cannot-create-backup-set-passphrase/934/3 "2023-02-13T18:34:19Z")

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@James You have to re-enter the PIN code after putting device in config mode:

 ![image](https://global.discourse-cdn.com/free1/uploads/onlykey/original/1X/7b8eb811aec5385f217066f48a34c6ec7518f48d.png)

@pat333 It sounds like you are having a similar issue, try re-entering PIN to activate config mode if a PIN has been set