# Uncategorized **URL:** https://onlykey.discourse.group/c/uncategorized/1.md [Latest](https://onlykey.discourse.group/latest.md) · [Categories](https://onlykey.discourse.group/categories.md) --- ## [Welcome to the new OnlyKey Community Forum](https://onlykey.discourse.group/t/welcome-to-the-new-onlykey-community-forum/7)
**Author:** [@system](https://onlykey.discourse.group/u/system)\ **Replies:** 0\ **Last updated:** [August 25, 2020, 10:06am UTC](https://onlykey.discourse.group/t/welcome-to-the-new-onlykey-community-forum/7 "2020-08-25T10:06:09Z")
Welcome to the new OnlyKey Community Forum! If you are looking to discuss OnlyKey feature requests or receive user-to-user support, you have come to the right place. Please see the OnlyKey FAQs here before posting a ques… --- ## [Initial Setup + App problem](https://onlykey.discourse.group/t/initial-setup-app-problem/1568)
**Author:** [@daman](https://onlykey.discourse.group/u/daman)\ **Replies:** 1\ **Last updated:** [September 2, 2026, 8:59pm UTC](https://onlykey.discourse.group/t/initial-setup-app-problem/1568 "2026-09-02T20:59:18Z")
I am trying to set up a new key. I downloaded the app I installed the app I inserted my key I am asked for a pin. I do not have one given I have not set it up yet. I cannot set it up because I am asked for a pin. I see… --- ## [Pouvez-vous m'envoyer ma facture](https://onlykey.discourse.group/t/pouvez-vous-menvoyer-ma-facture/1557)
**Author:** [@SICOMIN](https://onlykey.discourse.group/u/SICOMIN)\ **Replies:** 0\ **Last updated:** [July 2, 2026, 9:37am UTC](https://onlykey.discourse.group/t/pouvez-vous-menvoyer-ma-facture/1557 "2026-07-02T09:37:25Z")
Bonjour, Pour faire suite à une commande, pouvez-vous m’envoyer la facture? Commande N° 7993 --- ## [OnlyKey DUO USB-A component not enumerating on Framework Laptop 16](https://onlykey.discourse.group/t/onlykey-duo-usb-a-component-not-enumerating-on-framework-laptop-16/1551)
**Author:** [@sethechosenone](https://onlykey.discourse.group/u/sethechosenone)\ **Replies:** 6\ **Last updated:** [May 28, 2026, 3:27pm UTC](https://onlykey.discourse.group/t/onlykey-duo-usb-a-component-not-enumerating-on-framework-laptop-16/1551 "2026-05-28T15:27:49Z")
The USB-A connector component does not show up when plugged into my Framework Laptop 16. No entries show up in dmesg, and lsusb does not show the device. It works just fine with USB-C, but not USB-A. I tested on my desk… --- ## [Purchase with company from Italy, VAT and invoice](https://onlykey.discourse.group/t/purchase-with-company-from-italy-vat-and-invoice/1544)
**Author:** [@savebybooking](https://onlykey.discourse.group/u/savebybooking)\ **Replies:** 1\ **Last updated:** [May 4, 2026, 4:08pm UTC](https://onlykey.discourse.group/t/purchase-with-company-from-italy-vat-and-invoice/1544 "2026-05-04T16:08:18Z")
Hello, I would like to buy some OnlyKeys with my company from Italy, but I don’t see any input for VAT and invoice, can you help? Is there no added VAT with reverse charge for purchases from Italy? Thank you --- ## [Received defective piece](https://onlykey.discourse.group/t/received-defective-piece/1496)
**Author:** [@pim](https://onlykey.discourse.group/u/pim)\ **Replies:** 2\ **Last updated:** [April 18, 2026, 1:49am UTC](https://onlykey.discourse.group/t/received-defective-piece/1496 "2026-04-18T01:49:43Z")
Hi! I received an OnlyKey Duo yesterday and looks like it’s a defective piece. In the laptop USB-C port, it works only some times and only in some ports. When I touch the keys, it often powers off. On reinserting too, it… --- ## [LED lights just stopped working on Windows after update](https://onlykey.discourse.group/t/led-lights-just-stopped-working-on-windows-after-update/1540)
**Author:** [@ozr](https://onlykey.discourse.group/u/ozr)\ **Replies:** 0\ **Last updated:** [April 15, 2026, 3:15pm UTC](https://onlykey.discourse.group/t/led-lights-just-stopped-working-on-windows-after-update/1540 "2026-04-15T15:15:58Z")
After the last Windows update the LED lights just stopped working for my OnlyKey - everything else works though, but not getting any feedback from button presses is rather annoying. Has anyone the same problem or knows… --- ## [Cisco DUO and OnlyKey](https://onlykey.discourse.group/t/cisco-duo-and-onlykey/1538)
**Author:** [@sean.patzer](https://onlykey.discourse.group/u/sean.patzer)\ **Replies:** 0\ **Last updated:** [March 30, 2026, 9:21am UTC](https://onlykey.discourse.group/t/cisco-duo-and-onlykey/1538 "2026-03-30T09:21:05Z")
I have adjusted permissions on my USB HID on my desktop, googled, been led astray by AI, confirmed I had a Cisco Duo device attached, wiped the Cisco Duo device. I can’t seem to make Cisco Duo and my Onlykey work togethe… --- ## [Change App Autostart Setting](https://onlykey.discourse.group/t/change-app-autostart-setting/122)
**Author:** [@My1](https://onlykey.discourse.group/u/My1)\ **Replies:** 5\ **Last updated:** [January 8, 2026, 6:51pm UTC](https://onlykey.discourse.group/t/change-app-autostart-setting/122 "2026-01-08T18:51:14Z")
why does onlykey autostart is there something the program needs to run for on every start? I dont have to reconfig my onlykey every start. and why cant I disable it? there’s also no mention of onlykey anywhere in the st… --- ## [Windows portable app is always starting with Windows](https://onlykey.discourse.group/t/windows-portable-app-is-always-starting-with-windows/1369)
**Author:** [@Robert](https://onlykey.discourse.group/u/Robert)\ **Replies:** 2\ **Last updated:** [January 8, 2026, 6:50pm UTC](https://onlykey.discourse.group/t/windows-portable-app-is-always-starting-with-windows/1369 "2026-01-08T18:50:23Z")
Hi there, Im using the portable app version 5.3.6 in Windows and its managing to get into the Windows autostart but I cannot find where. I even deleted the executable file and its still starting !? How is that even pos… --- ## [2 x DOA OnlyKey DUO's and LED's completely dark](https://onlykey.discourse.group/t/2-x-doa-onlykey-duos-and-leds-completely-dark/1515)
**Author:** [@jet](https://onlykey.discourse.group/u/jet)\ **Replies:** 2\ **Last updated:** [January 6, 2026, 10:21pm UTC](https://onlykey.discourse.group/t/2-x-doa-onlykey-duos-and-leds-completely-dark/1515 "2026-01-06T22:21:16Z")
I recently received two OnlyKey DUO devices, but I have been unable to get either of them to function. When plugged in, neither device shows any LED activity. I have attempted to troubleshoot this across multiple system… --- ## [Solid orange LED](https://onlykey.discourse.group/t/solid-orange-led/1502)
**Author:** [@fossfene](https://onlykey.discourse.group/u/fossfene)\ **Replies:** 1\ **Last updated:** [October 31, 2025, 12:53pm UTC](https://onlykey.discourse.group/t/solid-orange-led/1502 "2025-10-31T12:53:53Z")
My onlykey only has a solid orange light when plugged in and I can’t enter a PIN. Key presses aren’t recognized. It is recognized by the onlykey app, but it shows the guided setup. When I put in a passphrase and hit nex… --- ## [Only Key app on windows 11 wont open](https://onlykey.discourse.group/t/only-key-app-on-windows-11-wont-open/1508)
**Author:** [@justme](https://onlykey.discourse.group/u/justme)\ **Replies:** 4\ **Last updated:** [October 30, 2025, 3:00pm UTC](https://onlykey.discourse.group/t/only-key-app-on-windows-11-wont-open/1508 "2025-10-30T15:00:55Z")
I have downloaded the onlykey app installer for windows as well as the portable version. The installer appears to install everything, but the onlykey app wont open up. If I click the shortcut after install, nothing seem… --- ## [iPhone/iOS Onscreen Keyboard Issue](https://onlykey.discourse.group/t/iphone-ios-onscreen-keyboard-issue/1505)
**Author:** [@AllTheKeys](https://onlykey.discourse.group/u/AllTheKeys)\ **Replies:** 1\ **Last updated:** [October 7, 2025, 2:31pm UTC](https://onlykey.discourse.group/t/iphone-ios-onscreen-keyboard-issue/1505 "2025-10-07T14:31:26Z")
Hello All, Seems to be a major oversight here but how are we supposed to use the onscreen keyboard on an iphone/ios device while the onlykey is plugged in? On ios 18.7 it seems impossible. Tried absolutely everything, … --- ## [Onlykey-cli genkey does not work](https://onlykey.discourse.group/t/onlykey-cli-genkey-does-not-work/1491)
**Author:** [@Stammer9222](https://onlykey.discourse.group/u/Stammer9222)\ **Replies:** 0\ **Last updated:** [August 11, 2025, 11:22pm UTC](https://onlykey.discourse.group/t/onlykey-cli-genkey-does-not-work/1491 "2025-08-11T23:22:36Z")
onlykey-cli genkey ECC16 x s I am receiving the following when I run the command above. \ Input error. See available commands with examples here OnlyKey Command-Line Utility | Docs --- ## [Onlykey instead of KeypassXC](https://onlykey.discourse.group/t/onlykey-instead-of-keypassxc/1489)
**Author:** [@Fifrellin](https://onlykey.discourse.group/u/Fifrellin)\ **Replies:** 1\ **Last updated:** [August 8, 2025, 6:40pm UTC](https://onlykey.discourse.group/t/onlykey-instead-of-keypassxc/1489 "2025-08-08T18:40:54Z")
Hello, I am considering purchasing an OnlyKey… Can OnlyKey replace software such as KeypassXC? Thank you --- ## [Pa\ **Author:** [@m195](https://onlykey.discourse.group/u/m195)\ **Replies:** 1\ **Last updated:** [August 6, 2025, 11:59pm UTC](https://onlykey.discourse.group/t/pa-ttern-with-numbers-1-to-9-does-not-fit-6-buttons-of-onlykey/1487 "2025-08-06T23:59:04Z") Hello, I am completely new to OnlyKey and already lost. In Step 2 you can use a pattern to remeber a 7 - 10 digit pin. Just for example a three digit pattern from 3 to 5 to 9 in the app like an arrowhead pointing left… --- ## [Identify Individial Onlykeys Programmatically](https://onlykey.discourse.group/t/identify-individial-onlykeys-programmatically/1476)
**Author:** [@Drymarchon](https://onlykey.discourse.group/u/Drymarchon)\ **Replies:** 1\ **Last updated:** [July 7, 2025, 10:20pm UTC](https://onlykey.discourse.group/t/identify-individial-onlykeys-programmatically/1476 "2025-07-07T22:20:55Z")
Is there any way to programmatically determine which of an arbitrary number of onlykey has been inserted? From what I understand, Yubikeys have an identifier that can be used for this, but I’m having trouble finding an e… --- ## [Unable to factory reset onlykey DUO](https://onlykey.discourse.group/t/unable-to-factory-reset-onlykey-duo/1474)
**Author:** [@ANMLmother](https://onlykey.discourse.group/u/ANMLmother)\ **Replies:** 2\ **Last updated:** [June 28, 2025, 9:44pm UTC](https://onlykey.discourse.group/t/unable-to-factory-reset-onlykey-duo/1474 "2025-06-28T21:44:24Z")
can anyone tell me what i’m doing wrong? i can’t unlock it with the code i set. can’t self destruct it. can’t factory reset it. basically anything that requires me to press a button gets a single yellow blink. i … --- ## [OnlyKey Duo lost data after some days](https://onlykey.discourse.group/t/onlykey-duo-lost-data-after-some-days/1469)
**Author:** [@viperomega](https://onlykey.discourse.group/u/viperomega)\ **Replies:** 2\ **Last updated:** [June 10, 2025, 5:18pm UTC](https://onlykey.discourse.group/t/onlykey-duo-lost-data-after-some-days/1469 "2025-06-10T17:18:23Z")
Hi, i use a OnlyKey Duo with a pin and onlykey app on linux. My problem: After some days without using, my OnlyKey Duo ( i keep it connected in my laptop) all data is lost. I not even start the app. After some time … --- ## [Only key duo case](https://onlykey.discourse.group/t/only-key-duo-case/1465)
**Author:** [@lebor](https://onlykey.discourse.group/u/lebor)\ **Replies:** 2\ **Last updated:** [June 6, 2025, 10:37pm UTC](https://onlykey.discourse.group/t/only-key-duo-case/1465 "2025-06-06T22:37:24Z")
Hi OnlyKey community, I was wondering if there is an OK Duo protective casing. I accidentally broke mine. Thanks! --- ## [Firmware update not starting](https://onlykey.discourse.group/t/firmware-update-not-starting/1450)
**Author:** [@p2q4](https://onlykey.discourse.group/u/p2q4)\ **Replies:** 2\ **Last updated:** [April 14, 2025, 2:48pm UTC](https://onlykey.discourse.group/t/firmware-update-not-starting/1450 "2025-04-14T14:48:43Z")
Two more keys, shipped, took a long time to arrive, original type with six buttons. Took them out of the bubble packs. Thought prudent flash the firmware. Using directions sent to by the site: " Steps to Upgrade OnlyKe… --- ## [The keys are getting harder to press](https://onlykey.discourse.group/t/the-keys-are-getting-harder-to-press/1444)
**Author:** [@Stammer9222](https://onlykey.discourse.group/u/Stammer9222)\ **Replies:** 5\ **Last updated:** [April 4, 2025, 12:13pm UTC](https://onlykey.discourse.group/t/the-keys-are-getting-harder-to-press/1444 "2025-04-04T12:13:25Z")
I am finding the keys on my onlykey are getting more difficult to press. Also the long press no longer works properly. I am at the latest version of the firmware. What could be causes this problem? Are my fingers too… --- ## [Holding a button triggers 1st slot indefinitely](https://onlykey.discourse.group/t/holding-a-button-triggers-1st-slot-indefinitely/1421)
**Author:** [@vispreaderus](https://onlykey.discourse.group/u/vispreaderus)\ **Replies:** 7\ **Last updated:** [April 4, 2025, 2:08am UTC](https://onlykey.discourse.group/t/holding-a-button-triggers-1st-slot-indefinitely/1421 "2025-04-04T02:08:50Z")
i have 2 onlykey thats doing these. i cant access 2nd slot on both profiles on each onlykey devices. when i hold a button, it types the 1st slot passwords every few seconds --- ## [Accounts shared by multiple people](https://onlykey.discourse.group/t/accounts-shared-by-multiple-people/1433)
**Author:** [@Ranked4101](https://onlykey.discourse.group/u/Ranked4101)\ **Replies:** 1\ **Last updated:** [March 6, 2025, 7:59pm UTC](https://onlykey.discourse.group/t/accounts-shared-by-multiple-people/1433 "2025-03-06T19:59:23Z")
I’m an idjit trying to figure this out, so please forgive me for being ignant. Is there any way to set up accounts so that different keys will work for the same account for MFA? E.g. - My wife and I share an Amazon and… --- ## [OnlyKey Desktop App Not Connecting my onlykey](https://onlykey.discourse.group/t/onlykey-desktop-app-not-connecting-my-onlykey/1411)
**Author:** [@olafdnext](https://onlykey.discourse.group/u/olafdnext)\ **Replies:** 2\ **Last updated:** [January 21, 2025, 7:54pm UTC](https://onlykey.discourse.group/t/onlykey-desktop-app-not-connecting-my-onlykey/1411 "2025-01-21T19:54:56Z")
The desktop app continually disconnects from the connected onlykey and asks “Please connect your OnlyKey”. Note: the onlykey is plugged in. Also, at times when I kill the desktop or remove/insert the onlykey again, it te… --- ## [OnlyKey stopped working. Backup OnlyKey works fine](https://onlykey.discourse.group/t/onlykey-stopped-working-backup-onlykey-works-fine/640)
**Author:** [@onlykey.j](https://onlykey.discourse.group/u/onlykey.j)\ **Replies:** 2\ **Last updated:** [January 20, 2025, 9:28am UTC](https://onlykey.discourse.group/t/onlykey-stopped-working-backup-onlykey-works-fine/640 "2025-01-20T09:28:49Z")
Have been using my OnlyKey for quite some time now (over a year) without issue. Plugged the OnlyKey into the USB slot and… nothing. No LED light, OnlyKey software did not recognize it, nothing. Plugged in my backup OnlyK… --- ## [Is sensitive material stored encrypted on the device?](https://onlykey.discourse.group/t/is-sensitive-material-stored-encrypted-on-the-device/1375)
**Author:** [@mariachiband49](https://onlykey.discourse.group/u/mariachiband49)\ **Replies:** 4\ **Last updated:** [January 14, 2025, 2:37pm UTC](https://onlykey.discourse.group/t/is-sensitive-material-stored-encrypted-on-the-device/1375 "2025-01-14T14:37:44Z")
I’ve been looking for a hardware key that requires both the device itself and the user to authenticate using input on the device itself in order to perform cryptographic operations. The OnlyKey theoretically meets these … --- ## [Windows Hello FIDO key registration](https://onlykey.discourse.group/t/windows-hello-fido-key-registration/1212)
**Author:** [@auriuman78](https://onlykey.discourse.group/u/auriuman78)\ **Replies:** 2\ **Last updated:** [January 14, 2025, 2:35pm UTC](https://onlykey.discourse.group/t/windows-hello-fido-key-registration/1212 "2025-01-14T14:35:48Z")
TL;DR am I missing something obvious and being silly here? Has anyone else successfully registered a FIDO key for Windows Hello on an OnlyKey? I’ve read the online documentation extensively and perhaps I’m just missing… --- ## [Sometimes OnlyKey Refuses to Type, Requires Reboot](https://onlykey.discourse.group/t/sometimes-onlykey-refuses-to-type-requires-reboot/1397)
**Author:** [@ReticentAdjutant](https://onlykey.discourse.group/u/ReticentAdjutant)\ **Replies:** 1\ **Last updated:** [December 24, 2024, 3:51am UTC](https://onlykey.discourse.group/t/sometimes-onlykey-refuses-to-type-requires-reboot/1397 "2024-12-24T03:51:38Z")
Issue OnlyKey fails to initiate typing consistently. Rebooting Windows 10 allows it to work for a while. 10-15-20-30 minutes later, it will refuse to type again. The timing isn’t consistent. I assume the info I’ve coll… [Next page](https://onlykey.discourse.group/c/uncategorized/1.md?page=1)